Auden Aviation
Auden Aviation Academy — the training & skill development vertical of Auden Aviation

Cabin Crew & Hospitality

Airline cabin crew & hospitality selection programme

Fee
₹1,80,000
Duration
9 Months
Modules
11 Modules

A complete, industry-aligned programme that prepares you for a career as airline cabin crew and across the hospitality sector. You begin by building the communication, confidence and presentation that selection demands, then progress through aviation regulatory knowledge, in-flight safety, service, hospitality standards, human factors and full interview preparation — trained by industry professionals with repeated mock selection rounds.

Career Opportunities

  • Domestic & international airlines
  • Low-cost & premium carriers
  • Hotels, resorts & hospitality chains
  • Cruise liners & luxury service
  • In-flight & ground service roles

What You'll Study

Module 1 — Personality Development & Confidence+
  • Self-awareness, attitude and a professional mindset
  • Building confidence and overcoming stage fear
  • Body language, posture and first impressions
  • Goal-setting and a career-ready outlook
Module 2 — Spoken English & Communication+
  • English fundamentals: grammar, vocabulary and sentence formation
  • Fluency, pronunciation and accent neutralisation
  • Everyday and professional conversation practice
  • Listening skills and comprehension
Module 3 — Public Speaking & Group Discussion+
  • Speaking clearly and confidently before an audience
  • Group discussion technique and etiquette
  • Presentation and articulation skills
  • Handling questions and thinking on your feet
Module 4 — Professional Etiquette & Grooming+
  • Personal grooming and professional presentation
  • Workplace etiquette and manners
  • Telephone and email etiquette
  • Dress code and deportment
Module 5 — Aviation & Hospitality Industry Foundations+
  • Structure of the aviation industry and career pathways
  • Key regulators: DGCA (Directorate General of Civil Aviation), BCAS (Bureau of Civil Aviation Security) and MoCA (Ministry of Civil Aviation)
  • Airline categories: scheduled vs. unscheduled carriers, and their operations
  • Airport stakeholders: airlines, ground handlers, AAI, security and regulators
  • Aviation terminology and industry awareness
Module 6 — In-Flight Safety & Emergency Procedures+
  • Aircraft familiarisation and cabin layout
  • Safety equipment and emergency procedures
  • First aid and in-flight medical emergencies
  • Evacuation drills and safety demonstrations
Module 7 — AVSEC Awareness & Dangerous Goods (DG)+
  • Aviation Security (AVSEC) fundamentals and BCAS role
  • Access control, restricted areas and screening awareness
  • Dangerous Goods (DG) regulations: identification, classes and handling awareness
  • Labelling, documentation and safety responsibilities
  • Security culture and threat awareness
Module 8 — Passenger Service & In-Flight Service+
  • Service standards and passenger handling
  • Meal and beverage service procedures
  • Managing special passengers and requests
  • Handling difficult situations professionally
Module 9 — Hospitality & Guest Service Standards+
  • Front-office and guest-service fundamentals
  • Food & beverage service etiquette
  • Guest experience and complaint handling
  • Hospitality operations overview
Module 10 — Human Factors in Aviation+
  • Introduction to human factors and why they matter for safety
  • Situational awareness, fatigue and stress management
  • Communication, teamwork and crew coordination (CRM basics)
  • Error management and a safety-first mindset
Module 11 — Grooming, Image & Interview Selection+
  • Advanced grooming to cabin-crew standards
  • Resume building and profile creation
  • Airline group discussions and activities
  • Mock interviews and selection-day readiness

Ready to get started?

Talk to our counsellors in Jalandhar or Ludhiana — we'll respond within 24 hours.

Apply Now